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I was informed a few months ago im a VIP i was told my order was on the way and given a tracker no. I have checked with Track17 and my local Post office they have no record i contacted Tmart 6 times they said its on the way or give it another week and several times i was told to check with post office. 3 weeks ago i ordered same item from TomTop it arrived yesterday.So much for being a VIP (having spent $100s with them) i will never deal with them again. Bernardjk
Bernard K.'s review of Tmart.com earned 12 Very Helpful votes
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Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team