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NoMoreRack

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“After placing an order, my credit card was immediately...”

12/5/13

After placing an order, my credit card was immediately charged. Several days later I got the order confirmation. Never did an order shipment notice. Emailed them three times-- no response. Called twice and got referred to email. So I am now disputing the charge. They are either fraudulent or they are running this thing out a garage.

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.