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Ben K.

2
Level 2 Contributor

Contributor Level

Total Points
418

5 Reviews by Ben

  • Tire Rack

7/9/22
Verified site experience

No coupons or military discounts? Makes the decision making a little harder, I love your brand and the mobile service is an awesome twist but amazon will offer it for a lot less and I can take the tires to a shop for $66 and get it all squared away.

Reason I chose this business:

The brand and the mobile installation

  • CheapOair

4/18/18
• Updated review

STAY AWAY FROM CHEAPOAIR!
The car rental company they provided me with (Hertz, a good brand in the US, apparently a really bad one in Israel) changed their rates, charged my card 3 times for amounts I have never signed or agreed to! CheapOAir are not willing to explain the charges or handle the rental car company. You are left alone, cheapoair refunded me back the amount they agreed to pay the rental company and saved their own commission as if to declare to the credit card company that they are not a part of the deal. They charged me $140 just to book the car? Are you insane? STAY AWAY FROM CHEAPOAIR!

Tip for consumers:
STAY AWAY FROM CHEAPOAIR!!!!!!!

* CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user dejaht1
CustomerService C. – CheapOair Rep

Hertz made an error with the rate on the booking and was not honoring the booked price. After speaking with Hertz corporate office, they have processed a refund in the amount of $528.36. As a travel agency we do not control outside vendors and the policies, or their employees at the counter, we can only file a complaint on behalf of the customer, and in this case we did, and resolved it.

Its all cheap and fun until someone gets hurt
4/16/18
• Previous review

They will be so sweet to you, they will sell you on their amazing prices and great insurance. But the moment something goes wrong? You are on your own! They will not help, they will jerk you around, they will send you to the airline or rental car to solve the issue but neither will be willing to help as you baught your package from cheapoair. Try canceling! I dare you! They will charge you half of the price and claim (and I quote) due to a company policy we can not return the full amount, ask what policy! They just repeat the same line as they dont know. This is a scam! A commercial size scam! Find their reviews online! Every customer review will tell you they are 2-3 Star which means 1 as they tried to push fake reviews but were overwhelmed with bad ones. Stay away from them, the price is too good to be real!

Tip for consumers:
Dont! You are helping them make a fools out of all Americans. This is not a racial issue, the company is from India and is operating on India based standards. You will not get them to pay you back! Ever!

Service
Value
Returns
Quality
  • Hertz.com

4/14/18

This review is about my experience in the state of Israel renting a Hertz car. I am sorry but I have to wonder if you actually care about your brand or its reputation. You clearly dont care about your clients as you let these people rent their cars using your name and US based standards. I rented from hertz ( in the US) for a majority of my professional life through my work and travels, they were always courteous, caring and made some mistakes on the bills but were willing to listen and sometimes correct them. But the experience I had in Israel, does not compare in any way to your US based services.
1. I was never, and I mean NEVER until this day (20 days after I signed up for that car) had gotten a bottom line to how much I am paying, paid or will eventually pay.
2. car was just bad, alignment issues and gas milage issues
3. I was charged 3 times on my card by hertz! Non of these charges were approved by me or explained to me! They never sent me a break down of my bill. NOTHING! Just one email that says that they are about to charge me. What kind of a service is this?
I am considering canceling my CC to stop this behavior! Why do I need to feel so afraid for my money and security after renting a car?

  • Air New Zealand

3/26/18

Flights get crew was old and tired, just unpleasant.
Plane was new! But dirty, and I dont mean a bag here or a peanut there. I mean full on coffee stains on seats and trays, I mean human sweat reading from seats! And when we got up in the air we found out why! The crew refused to lower the cabin tempature so we all had to bare it!
Try calling the airline once you reach NZ, I dare you! We gave up after 3 times with the longest wait over 25 min!
They are just mediocre at best, rude and to be honest, disrespectful of their customers money and time.
Never again!

  • Raise

7/14/14

These guys ask you to run a short "verification process" off of public records! They surprise you with that extra step only AFTER you already gave them your CREDIT CARD information!
In that manor they sell your personal information as a lead to credit companies and marketing firms. I didn't even allow them the option to go on and canceled my order!
BE WARE! Your personal information (which they should not posses, is in DANGER!

Thumbnail of user meghanf1
Raise S. – Raise Rep

Hi Ben,

We wanted to reach out and let you know that every member of our marketplace is verified through real-time technology when buying or selling gift cards. We use the highest level of encryption software, and we never sell or store your personal information. Please don’t hesitate to reach out to us for more information about this process, or feel fee to learn more about our Member Protection Guarantee here: https://www.raise.com/members-protection.

Thanks,
Raise Member Support

Ben Has Earned 18 Votes

Ben K.'s review of Raise earned 13 Very Helpful votes

Ben K.'s review of CheapOair earned a Very Helpful vote

Ben K.'s review of Air New Zealand earned a Very Helpful vote

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