Benjamin M.

Let me tell you about ASOS. You try them out. You skeptically order one or two items to test the waters, see how that goes. They arrive in a reasonable amount of time. Those items just happen to fit, well enough anyway (miraculously). Yay! So now you have created an ASOS account and they're sending you emails. They don't offer as many discounts NEARLY as often as their competitors, like Boohoo (which I only have good things to say about and would highly recommend over ASOS a million times over). But behold, one day you get a promo code for $70 off a $250 order from ASOS! A bit much to spend, but how often does that kind of deal come around for ASOS, right? So you do it. You buy $250 worth of clothes and save $70. Yay! Then they arrive. I ABSOLUTELY GUARANTEE there WILL BE returns that need to be made. Never have I shopped somewhere with such INCONSISTENT SIZES! This XL is smaller than that Large, but those 34" shorts are tighter than these 28" pants, and... you get the picture. So now, you have to send half of that big $250 order back for the correct sizes, BUT WAIT! You CAN'T exchange the items for the correct sizes? No way to do that whatsoever. You HAVE to take a refund for your returns. Now, guess what happens to that $70 discount, that you had to spend $250 just to get... it goes BYE-BYE! They take it right back out of your refund. So let's say you had to return $93 worth of clothes that didn't fit. A week or two later, they refund you $23. WHAT? WAIT! You just SCAMMED me into spending $250, just to get a $70 discount, only to have you guys TAKE IT RIGHT BACK? I didn't want a refund IN THE FIRST PLACE! I just wanted to adjust the sizes appropriately after trying them on! I mean, if this size 30" fits like a 34", I guess I need a 26", for my 32" waist, makes perfect sense right? Umm... Customer service, PLEASE HELP ME FIX THIS! Hahaha! "Sorry, you should have read the Terms and Conditions." Translation: "Due to some fine print nobody actually reads, we don't have to make this right, so we're not going to." Better translation: "F*** off, we already got your money!" Well guess what ASOS, basically everything you have to offer can be found at Boohoo or ELWOOD Clothing, among many others, for a MUCH better price. Not to mention they offer better deals and discounts WAY more often than ASOS. And I've personally needed customer service from Boohoo and they handled the issue so pleasantly, I never even had to be rude once. Anybody who reads this is going to check out those sites I just vouched for and find out for themselves they are better in every way. Maybe once you lose enough customers you'll try harder to hang on to the ones you have. That is, if you can stop being snotty little bit----, never mind, I've said my piece, no need to be ugly about it.