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Benjamin G.

Contributor Level

Total Points
82

1 Review by Benjamin

  • PickupFlowers

11/17/14

This website is a SCAM. Stay away from it. I ordered flowers 1 week in advance and even live chatted to confirm that delivery on that date will work. The flowers were never delivered, even a day later. Birthday surprise ruined! I asked for a refund immediately but I'm skeptical whether they will refund my money.

Service
Value
Shipping
Returns
Quality
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Betty M. – PickupFlowers Rep

Dear Benjamin,

We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.

Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.

Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.

Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com

Benjamin Has Earned 2 Votes

Benjamin G.'s review of PickupFlowers earned 2 Very Helpful votes

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