ben g.

Worst experience ever!

Ordered a camera on a Friday August 16th. They called me on a Monday 19th to confirm tried to up sell. Got an email that same day that my order has been processed and that it will be shipped within 48 hours.

Week later no tracking or any other info. Called 8/26 again and said that I should be getting an email that day about tracking info. No email was delivered.

Called again on Tuesday 8/27 they said that 100 emails should have gone through but not all went through it would go out that day now it's been 12 days since I put in the order. He doubled checked and said he saw that it was shipped and it showed that I would get camera on Friday 8/30. Expect email confirming tracking.

Wednesday 8/28 no email yet called again and got the worst customer experience in my life this person told me it will be two more weeks before you get your camera. I said wait a minute I been told twice that it was going to be this week and no later then friday. He said no they told you two more weeks. No they didn't. So now his calling me a lier. We went back and forth then he just hanged up on me in the middle of my sentence. Plus every time I called it took over 20 minutes being on hold... Really wish I didn't buy from this people worst experience of my life buying online...

BEWARE!

This is a follow up well that same day 8/28 I send them an email told them how disappointed I was and informed them of everything that happened got a response and told me it takes 10 to 12 days for me to receive package that for sure I would get it no later then September 5th. Ok now they are changing from their original email of 7-9 days to 10-12 days

I waited this long so I figured what's one more week.

Guess what happened September 5th came and went and no camera and because it was a holiday on Monday 9/2 they decided they where going to be closed from Wednesday to Saturday of that week.

It's now September 10 and still no camera or tracking number will have to fight now to get my money back! Original order was placed August 16th now it's September 10th and still nothing from them plus they say you can't get your money back just yet! Until you receive camera and send it back! Once it's send back they have to get it and they want to charge you restocking charges what! When is that next year!