*** This is NOT a review from a bride's perspective, but a vendor's.
I'm writing this review as it pertains to **, at Wedding Wire, who works with incoming vendors. This case in particular, he dealt with me, a Minneapolis videographer who had signed on to the site on a whim.
** at first was courteous and seemed eager to help, but this of course turned slowly but surely into a sales pitch, which turned into a sales drive, and upon declining his repeated requests to fork over some $300+ per month to sign up as a premium vendor on the front page of the site, he snidely suggested that I "would rather stay at the bottom of the page and not get noticed," and upon saying goodbye, he was sorry to see that "I don't want to grow my business."
I would never, ever, ever, EVER recommend this site. It's horrible customer service, combined with a desire only to make money, not to actually HELP people, makes this website ineffective, and vendors especially should avoid this website at all costs.
**[personal info redacted by admin]
Hi Ben,
Thank you for your comments.
I have been informed by our sales team that they have reached out to you regarding this situation. We are sorry to hear that you were not happy with your WeddingWire experience.
If you would like to follow up again, we would be happy to speak with you regarding this. Please feel free to contact us at support@weddingwire.com.
- Lauren