We rented a house to stay in on HomeAway and the owner did not refund our $500 despite promising over 3 months they would. HomeAway has used the same tactics on us that the guy who rented us the house did. Delay after Delay after delay and still after 4 months we haven't received our deposit back. When i wrote a review on Homeaway about not getting our money back they refused to post it because they said it had nothing to do with the property. I have no doubt that this is a scam organization and make the bulk of the money scamming clients. Maybe the NJ attorney general needs to look into them. After coming to this site and seeing over 200 1 star reviews this has to be a crooked site.