I made my order on 12/5/13. It is 12/17 and 2 calls to customer service later I still have no answer. The first guy told me he would get me another tracking number and email it to me since the first one didnt work. Never got it. The next time I called the guy apologized and told me to call back in 48 hours! Are you freakin serious. I want to know where my money went and where is my bluray player. Unreal. Don't use this site. You may or may not get your items and get too much b. S. along with it