I ordered a bag back in December and still have not received anything and it's MARCH! They have not and will not refund my money! It's a SCAM! Take your hard earned money and go spend it somewhere else! Now how to file a police report for fraud/stealing!
Dear Belissa b.,
Thank you for your valuable feedback.
We have reached out to this customer to personally apologize for what happened.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com