Disappointment. I finally got my package today; the ups tried to deliver to me twice but never did because of my working hours. They tried at 1:00 pm and 2:00pm even I left a note at the door with my signature. Called ups asked to deliver after 5:00pm or Saturday they tell me NO, because of the shipping options. So I end up driving 40 minutes to the closet UPS facility. My package was so dirty with holes in it. When I open my package all the jewelry boxes were dirty, smashed really badly. I open the jewelry boxes one of the necklaces so tangles I cant really do anything. Another big disappointment about the bracelet with black diamonds I got, the silver not shiny at all, the bracelet kind of cheap looking metal, diamonds are not sparkly at ALL! Such a disappointment, MY FIRST AND LAST ORDER WITH SHADORA.