I placed and order for 3 steel men's neck chains got billed for 3 received! And keep getting the run around. They were Christmas presents and now i am out presents for family members. What a freakin joke this site is you can't reach anyone and when you email you get them same bogus message. I finally get a response and get told that all my items have shipped wtf is that i get scammed out of my money now too. NEVER AGAIN WILL I ORDER FORM THESE $#*!S!