The return policy. I need to return an item but it's day 15 on a 14 day return policy. And they only give store credit! Horrible. I thought I had more time but they only allow 14 days from SHIP DATE!, not delivery date. So, the longer it takes to arrive, the shorter the time to return. This REEKS.
I'd be happy to look into your order and assist with your return. Our number one concern is that you are happy with your purchase, and if you're not, we're always willing to help. Can you please private message me your user id and order number so I can help? Thank you!
Best,
Jason Faria
Sr. Manager Customer Service
Becki Has Earned 3 Votes
Becki H.'s review of Groupon earned 3 Very Helpful votes
Hi Becki,
I'd be happy to look into your order and assist with your return. Our number one concern is that you are happy with your purchase, and if you're not, we're always willing to help. Can you please private message me your user id and order number so I can help? Thank you!
Best,
Jason Faria
Sr. Manager Customer Service