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Bea C.

Contributor Level

Total Points
81

1 Review by Bea

  • Lazada

4/20/16

I ordered a tent with free tablet yesterday and was quite surprised to receive it by today however when we open the box instead of seeing a tent we saw 3 huggies diapers bags. It's not the first time that we encounter this kind of problem with lazada, we even had another incident with my sister when she ordered a red headset but instead she receive a black headset. It's really frustrating we tried to give you a chance but you just keep on disappointing as. I would like to request for my order to be cancelled as soon as possible. Here's my order number *******

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Lazada P. – Lazada Rep

We're sorry to hear about what happened, Bea and thanks for letting us know. Is this the same order that you received? If yes, please just return the item to us so that we can process your REFUND. Just fill out the Return Form attached to the item upon delivery and clearly state your reasons of return. Then send it back via any LBC outlets near you. And you may call our CS hotline at 02-7958900 and provide the Return Tracking number, email us at lazada.com.ph/contacts/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!

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