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BB B.

Contributor Level

Total Points
90

1 Review by BB

  • FreeShipping

12/23/14

SCAM! They are a bunch of crooks that just hope to take your money and not have to refund you for any of your shipping charges. They cancelled my account because I had had another account about a year ago that I cancelled during the trial period. I also had an account open for about 7 months in 2013 when I paid monthly membership fees, and as allowed by freeshipping.com policy I did file for rebates. I recently was offered another membership so I signed up again because for me the membership fee was worth getting a rebate on shipping costs. Just yesterday they cancelled my account, so when I called they said I was "misusing" their services; Well, I suppose if they are not making money off of me, that would not make them happy and it would be to their advantage to cancel my account. Just remember that the premise of such businesses is that they will make money off of those who shop only infrequently; If you shop a lot and file for rebates, then your account will get cancelled eventually because they are losing money on you.

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FreeShipping C. – FreeShipping Rep

I do apologize for any misunderstanding you had regarding a membership to Freeshipping.com. Our Terms of Use, that you agreed to when registering, clearly states that only one membership is allowed per household. Once a member cancels, they would have to have the original account reinstated. If you would like to contact us at customerservice@freeshipping.com we can be sure that all eligible claims are being processed. Thank you

BB Has Earned 10 Votes

Bb B.'s review of FreeShipping earned 10 Very Helpful votes

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