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Ordered a dress from this company months ago. Paid in full in advance and extra for expedited delivery. Still did not receive dress and I expect I never will. Asked for a refund and they said that they can only refund 40% of the purchase price. In my opinion this is a criminal company with no intent of doing business in a legitimate manner.
After you informed them of my bad review (thank you) I received an email from them telling me that they would give me a full refund only if I changed my review to a positive one. Are you kidding me? This is my money, that I paid for a product that they can not deliver, but now I need to lie about how good they are in order to get my money back? And even if I did so there would be no guarantee that I would ever see my money again? They can kiss my A$$!
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Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. And our representative has emailed you for your order, please kindly pay attention to your mail box and send a reply from your registered mail box. We believe that your problem would be finally resolved, please don't worry about it. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team