Barry G.

Shipped my item on time. Shipped it in the original packaging so the person the gift was for could see what it was on delivery. It was not a large item and should be been boxed. If I'd have had to return it the original packaging would have been damaged by labels and such and nobody would have wanted it as "new" anyway. Big company. No common sense.

I was hesitant to get on board with Amazon but since I have I'll admit they have exceeded all my expectations.

Staff is always helpful and friendly. Prices are about the same as any large home improvement store. They typically have what I'm looking for.

Been shopping here for years. They offer great pricing and a helpful, knowledgeable staff. My delivery has always been as expected and if there has been any delays they have always kept me informed. Not always the most convenient situation but as a reasonable person I understand that they are the retailer and not the manufacturer. They can't simply produce it out of thin air simply because somebody bought it and feel that's the reason they should have it.

Returns and exchanges have always been easy with no questions asked as long as I didn't use my gear in the water.

I recommend talking to Bob or Aaron for anything scuba related you may need.

Used to be my go-to. The past few years who ever is in charge of buying needs to be looking for a new job. The people in charge of the company keep making one mistake after another. Closing a busy store to open one in a shopping center most people hate. Poor styling and design of offered products compared to several years ago. All in all... they've become an afterthought any more.