Barb Y.’s Reviews of Rocket Lawyer & more

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“I, too, tested a Trial Subscription in May of 2013”

1/25/14

I, too, tested a Trial Subscription in May of 2013. I NEVER signed up for an ongoing subscription. Without warning, Rocket Lawyer started charging me $39.95/month. It took me a few months to discover this (OK, I'm not on top of my business accounting the way I should be). I emailed Support demanding a refund and all I got was a generic email saying this;

Thank you for using Rocket Lawyer for your legal needs. This message confirms that you have been downgraded to a Free Membership and will not be billed in the future.

While some of the legal documents that offer are helpful, just BEWARE that their Free Trial is a bait and switch!

I guess I need a lawyer to go after Rocket Lawyer. What a joke.