Barb I.

Purchased an LG Slim Portable DVD Writer (Model GP60NB50) for my lap top but it would not play DVDs. Emailed LG's customer service and received a response the next day. They suggested I download VLC Media Player (http://www.videolan.org) It worked! While it would have been helpful to have this information in the owner's manual, I have to give the customer service department kudos for their quick response and solving the problem satisfactorily.

Ordered a camera from NoMoreRack. Received an email that they canceled the order because I did not complete the PayPal transaction and I should "hurry" to re-order. I did and was charged for 2 cameras and received 2 cameras. Asked NMR to return one of them and have them pay the shipping costs since they informed me the order had been canceled and I would not have re-ordered if they had not sent the cancellation email. After "escalating" my request to higher customer service supervisors several times, they refused. Clearly their mistake and refuse to take responsibility for it! DO NOT DO BUSINESS WITH NOMORERACK.COM!