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Barb H.

Contributor Level

Total Points
89

1 Review by Barb

  • BeenVerified

6/5/14

Sorry I didn't find this site before I requested a one month subscription. You can't cancel the beenverified service. You are non-existent in their world once you sign up, except to charge the credit card each month. They do not respond to you. My credit card company is now going after them to stop their charges or I will have to cancel my credit card to stop their billing.

AND TO CARLA (CUSTOMER SERVICE)--Good try to make people think you are willing to help. I've contacted your business and get no help, no support, non-existent communication back to me. Gave them my phone #, email address, nothing ever changes with been verified! And they keep charging me every month. And I gave them my membership ID too. So that's not even the problem.

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Carla S. – BeenVerified Rep

Hi Barb,

Have you contacted customer service? You can reach us at 1-888-579-5910, Mondays through Fridays 8am - 9pm eastern time, and weekends 12pm - 8pm eastern time. Also please feel free to email us at support@beenverified.com.

If you don't have your membership id, we can work with you to locate the account by email, name, zip code or billing information. We look forward to hearing from you so we can resolve this for you as soon as possible.

Best,
Carla
BeenVerified Customer Care

Barb Has Earned 9 Votes

Barb H.'s review of BeenVerified earned 9 Very Helpful votes

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