I have to tell you I didn't read any of the reviews for this business prior to placing an order with them and I was very apprehensive, wondering what I was going to receive when I did. I was pleasantly surprised.
The only thing I can really complain about was the time it took to get my order. The website said product would ship within 4 days but it actually took about 2 weeks. I gave them the benefit of the doubt due to the holiday and it seems like they're a smaller company so probably are not as staffed as some of the other online bath and body companies. They should update their website however if it's taking longer to ship.
The prices are excellent, the product I've received was quality and given that, I can certainly wait a little longer for an order if that is the only issue.
As for the product, I was very pleased with what I received and let me say I have very high standards. In fact I've been called a perfectionist by more than a few people. That being said, I can only report on my order, actually two orders, all very well packaged and the second order coming much quicker than the first. Would I order from them again? Probably as I haven't had the same experience as some other people but until I do I don't feel I can judge them for what others have experienced. Use caution when ordering from anyone. We all have bad experiences, no matter who we order from, while other have great ones. Until I experience anything truly negative, I'll continue to judge on my experience with this company. Sorry for those who didn't have a good one.