I ordered a 7" tablet for myself in December. I found it wouldn't charge. After repeated tries and complete failure I decided to return this item ($47). I returned it in the original package, sending it from my home mailbox to their address. I have no car to go to the post office so this is how I mail packages... no problem! But, since I don't have a tracking number they have given up on even bothering to find the item or giving me credit. I have purchased a lot from NOMORERACK and would have been a loyal customer but due to this I will buy nothing from them ever again.