I ordered for the first from ideeli. I loved the blouse even more once it was received. It arrived on the expected date. I wore the next day and received lots of compliments; however someone did notive a small tear on one of the sleeves. I was devastated... Contacted idelli on a Sat. And left a message and then left an e-mail. By Monday I received an email and also a personal call! Ed at customer service was very understanding and told me what I needed to do next;.
Hi Barbara,
Thanks so much for your kind words. We sincerely value learning about our members' experiences, and look to them to let us know how we can make shopping on ideeli even better. We're so glad that you were able to find a positive resolution through our customer support team, and truly appreciate your sharing it. Please feel free to email us at support@ideeli.com any time if you have any further questions or concerns. Happy shopping!
Best,
Jason Faria
Customer Service Manager
Ideeli, Inc.