Nick Z.’s Reviews of SaferWholesale & more

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Auto Parts

10/14/13

I placed an order with them. For the next 8 days, my order info said "processing", "in final stages of processing" and "may have already shipped". I finally called to find out how long my order would be in the "final stages of processing". I was informed that my item was no longer available. And no, they had no idea why the website did not say the item was not available, nor why I never recieved an e-mail telling me the item was no longer available. To which I replied "Thank you, you won't be hearing from me again, because I will never order anything from you again". How can a business like this stay in business?

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Customer-Service S. – SaferWholesale Rep Over a year old

I apologize about your order not being fulfilled, but we are not a physical distributor and rely on our vendors to fulfill our orders. If your unit is not available at the time you will be offered upgrade options or you can cancel the order. Your order was cancelled and you were refunded directly. Your issues were all amicably resolved.