barbara g.

We have used California Pet Pharmacy in the past with orders for flea and tick meds and heartguard. They were pretty good reasonably priced products and shipping was timely. Now comes the bad experience I just had when ordering Comfortis for my dog. I had ordered this in the past from them and it worked out well. This time the comfortis was not in the original packaging instead it was in a plastic vial and the pills were in sealed foiled paks with lot numbers and dates. Our dog became terribly ill after taking the comfortis,. Lethargic, thirsty and just plain "OUT OF IT".
I took him to vet and after 200.00 and several shots and fluids he is gaining some appetite and slowly getting better. When I called the company that manufacturers the comfortis, their reponse was that they do not offer any assistance as I purchased the product thru an online pharmacy. So I called the folks at California Pet Pharmacy and they as well offered no compensation or assistance. I realize that the best solution would be buying the product directly with our Vet, no more online pharmacy dissapointments.