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Barbara D.

Contributor Level

Total Points
86

1 Review by Barbara

  • Getaroom

3/17/16

Liars, I specifically asked are you the "Crown Plaza" because something felt wrong. The young lady said yes we are central booking for them. I was told I would get the room for 116 a night plus tax. 4 dollars more than my per-diem rate but I needed a room. They never mailed me a confirmation or receipt, what I got instead was an invitation to join getaroom.com. Four calls later after being hung up on 3 times I was sent a receipt. I was charged three different rates non of which were 116 and a lump sum for service fee and taxes that cost as much as a nights stay. I will be lucky if I can get reimbursed. They have hijacked the hotel web-site and unless you are paying more attention than I was you will pay more than the hotel charges for the room. When I complained to the hotel they were aware it was going on and told me they had several rooms at my rate and I should have just called them. Buyer beware. There should be a way to stop what they are doing.

Barbara Has Earned 6 Votes

Barbara D.'s review of Getaroom earned 6 Very Helpful votes

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