I ordered 5 dresses and each got issues. One with cheap quality zip as soon as i zipped it up even before wearing it was broken (Customer service asked me to get it repaired locally and they will refund me $10 for which i paid was $25). Two, cheap quality material. Three, stitched thread was coming out making the outfit looks like someone tore it. Four, size was big (Customer service asked me to give that as gift to some one and they would compensate $4 for the same as coupon from where im not going to purchase in my life. Actual price of this dress is close to $10). Five, this is really heart breaking. It was a skater dress and in the picture it was woven with lace in the sleeves, front neck part till the camisole part, and in the bottom 75 % was with lace with a liner. What i got is where ever the lace is pictured, it was a real print with the same color. Couldn't attach any picture here or else would have done. This is so disgusting and cheating customer. This is what i couldnt digest at all. How can they cheat a customer by showing something on the site and selling different one? And that too the since most of the dress part was made of lace this is little expensive. What i got was something that a roadside beggar wont like. It was poorly stitched that the cup area was completely damaged and no chance of hiding this with any shrug. It took 2.5 months to get delivered when i checked they mentioned since this is a custom made it will take time. Hard to know that i have been waiting to get a bundle of disappointment. I almost wasted my 100 bucks. Cheating company. There is no facility to return and we have to bear the cost. Cheater cheater cheater. I have never seen or experienced such a worst online company in my life.
Would have been felt happy if i would have read the review in the common sites like this before purchasing. Please dont waste your money on this company. If you do, think that you will get some ugly clothes to clean your kitchen for the worth of amount you spent.
Hi Banu!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
Thank you so much for your cooperation and have a wonderful day!
Regards,
Riane
Dhgate