I ordered a jacket 2 months ago and they still haven't shipped it. I contact customer service and they never responded until I started yelling at them. I gave them an extra 2 weeks to get it shipped or I wanted my money back. Still no shipment and they offered me bonus bucks as a refund for their sight only. After contacting paypal and complaining of a scam I finally got my money back. This company is worthless! DO NOT BUY THEIR PRODUCTS.
Dear Bailey,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Would you please tell me the order number so that we can check it for you?
Again, I apologize for your shopping experience which was clearly not up not up to your expectations. I will work harder to minimize the possibility of a recurrence.
Sammydress Customer Service
http://www.sammydress.com/