Worst online service I ever received, I paid more than $300 for my wedding bride's shoes and bags, with some other items. All I received is one item out of more than 10 b items, there customer service is bad, they kept cancelling and refunding until I finally requested to cancel all the remaining items because they wont ship on time. They promise 24 - 48hrs shipping but all is lie. I regret doing business with them.
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are very sorry to hear that we did not meet your expectations. And our representives have contacted you for your order, please pay attention to your mail box. Also, we will refund you for some items. By the way, some jewelry accessories are handmade and it will takes some time, hope that you can understand. If you have any questions, please feel free to contact us at service@tidebuy.com or sns@tidebuy.com.
Have a nice day.
Best regards,
Tidebuy Team