I bought a voucher from them, I had 3 month ahead to use it, then after 2 months I tried to get in touch with the company which was a beauty salon, they did not respond my phone calls. So I emailed them about the issue, first time no response! Second time they told me that they are sorry for not informing me, the beauty salon just closed! And offer me with my money back.
But a thing is they should be responsible for what they offered, notify me by mail or phone call and automatically repay me, not waiting till I email them 2 times!