Aysha M.

It's tempting to get their stuff based on being vip. Because it means we get stuff at a standard price of £35 per item which only 1 credit can be used on the account per order...? Imagine you have 3 or 4 credits like I have by error which accumulated after forgetting each month to skip.
Each time I want to cancel the account I get reminded that the credits cannot be used for item as whilst and will be charged more on top of the credit if I cancel membership and just use credits. Which means I am trapped. So hence why people say it's a scam. I recently purchased a bag which was so unsafe me and daughter cut our fingers due the wear in it the metal studs the sharp arms kept raising and pointing up and when we reached in bag they would either poke our hands or cut us. All they offered was a member credit back. So they are not helps full or kind or conscious for what service they offer. They are making millions from trapping people due to their 'clear policies' wow so much for rules what about compensation for us cutting our hands. All I asked for was one refund for the credit so I can go immediately buy a bag from else where they said sorry no. It's policy.