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Audrey H.

Contributor Level

Total Points
84

1 Review by Audrey

  • OpenSky

8/18/14

I used to love this site and have been a loyal customer for several years, but recently they apparently have gotten rid of their customer service dept. There is literally no way to do returns or inquire about products. I have sent numerous emails to no avail, have received no response what so ever and literally had to reach out to the vendor to see if they could help. They very kindly are going to look into it for me. I have purchased some great things off of OpenSky, there are some wonderful vendors, but now am so disappointed with the lack of customer care that I am going to pull my account.

Tip for consumers:
I would be careful about purchasing from them unless they revamp their customer service dept. It used to be very good, but now seems to be obsolete.

Service
Value
Shipping
Returns
Quality

Audrey Has Earned 4 Votes

Audrey H.'s review of OpenSky earned 4 Very Helpful votes

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