I called to cancel multiple times before my 14 day trial. They said they had no record and charged my account for $35. I'm livid over their terrible customer service and I will make sure to never recommend or use this company.
I very sorry you did not have the best customer service experience. Rest assured that this will be taken care of. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Aubre Has Earned 3 Votes
Aubre C.'s review of LiveCareer earned 3 Very Helpful votes
Hi Aubre C.,
I very sorry you did not have the best customer service experience. Rest assured that this will be taken care of. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer