My first order from them (for small plastic items). It did not arrive within 20 -30 business days i. E. 6 weeks. I queried this (its not clear how to do this, but refund button seems to do the trick), and they offered to reissue product, which I accepted. The second issue was delivered inside a few days as had gone airmail.
You have to accept that the items are:
(a) Cheaper because they are made in China
(b) Free delivery because that are coming via China mail and
(c) Slow delivery, because its cheap.
All electronic items could be stopped by UK customs for duty (that's the same no matter which foreign country you order them from). Its the risk you run when ordering phones. Laptops etc
Some customers should think about that before ordering from exotic places. If you want no risks then order from UK firms e.g. Argos, or don't buy expensive goods 'duty free'.
They are what they are and I got my goods OK, which I couldn't source in UK.
Dear customer,
Sorry for the convenience. We are very happy to accept your suggestions and will provide better service for customers.
Sincerely,
Lightinthebox
Dear customer,
Sorry for the inconvenience. We are very happy to accept your suggestions and will provide better service for customers.
Sincerely,
Lightinthebox