Ash M.

Do NOT order from JJs House! If I could give it zero stars, I would.

[Update: "Adam" from JJs House saw this review and offered to give me a refund for the dress that was crap and a refund for the $45 I was charged upon delivery. So that's great. But now JJs House will not stop contacting me (two emails and three phone calls) about changing this review. While I am pleased with the refund, in my opinion, this company is still not worth the trouble.]

I was initially super excited to order two bridesmaids dresses that were the color and style I was looking for. However, I encountered multiple things that made me completely dissatisfied with this joke of a company.

1. Payment upon ordering would not work and I had to try multiple cards (I should have taken this as a sign).

2. Once I got the shipment notification, it said they were being shipping from Hong Kong. NO WHERE on the website does it say where it actually ships from.

3. Upon delivery I was told by UPS that I needed to pay an additional $45. I had already paid $30 for shipping when I placed the order.

4. I tried on both dresses. Thank god I ordered TWO sizes larger than I normally wear. However, the dresses were hideous. One looks like I'm wearing a bullet proof vest under my dress - the "lining" and "built in bra" are so thick it's like a quilt. The neckline of the dress stands away from the body and looks so terribly awkward. The second dress was also super padded and awkward. NOT happy!

5. It would cost me $80 to return the dresses, only to get a partial refund.

6. I tried calling customer service, and the phone number didn't even work.

This company makes crap dresses and has so many hidden costs and rip offs. Do yourself a favor and order elsewhere!

[Update 2: The second dress I ordered fit terribly, so I decided to take it to a seamstress and she was appalled at how badly it was made. I already got a partial refund since I was charged a ridiculous amount upon delivery, but I am now out about $130 on a dress that cannot possibly be made better. As as result, I don't think I'm going to be in an upcoming wedding. I was told I can't get a full refund because of their "competitive prices." Such a ripoff. I WANT THE REST OF MY MONEY BACK!