Ashley S.

Take all the positive adjectives in the English language that describe wonderful things and you'll have Zappos. I love them. I have never had a bad experience and I shop with them a lot. I love their return policy. (HerRoom.com could follow Zappos business model here, FYI). The employees are friendly, their site is friendlier. I rarely shop Amazon bc I don't like how things have to be returned. Zappos is the real deal. Zappos' business model is fantastic, a real gem. I just love, love, love Zappos. They're my BFF.

Schicker Luxury Shower Doors, Inc. is a great business to deal with. Their products are exceptional and exceptionally beautiful. Today, I had an installation done and when it was finished, I showed the installers (Ray and Martin) our master bath shower door (also installed by Schicker but a few years ago) which needed its stripping replaced. They cheerfully replaced everything and did it with a smile. I appreciated it more so because this job wasn't on their books for the day. Even Jennifer and Jessica who answer their phones, are extremely professional and friendly at the same time. All businesses should have a Jennifer and Jessica answering their phone. As a customer, it makes all the difference in the world. I highly recommend Schicker Luxury Shower Doors. Don't look anywhere else.

Where do I begin? How about with simple and free advice:

Do not -- under any circumstances -- use WyzAnt. Do not glom onto their site's "Reviews and Testimonials" bc these are ridiculously contrived and designed to suck you in (hear that sucking sound?). Instead, do your homework and read ALL the negative reviews on Yelp, SiteJabber, Consumer Complaint Board, etc. Knowledge is power so be knowledgable about the abhorrent business tactics used by WyzAnt. Be smart, be wise, use TutorZ instead. I did and what a world of difference.

I had a horrible experience with WyzAnt in seeking a tutor. Recently, I logged in and left a message for a tutor. WyzAnt emailed saying "based on your previous requests to close your account, we are unable to provide you with an active account moving forward."

The funny thing is, I never attempted to close my account and it would not occur to me to do so.

When I asked for proof that I requested my account be closed, WyzAnt emailed me saying their "... decision to close my account was made in accordance with their terms and conditions, which are available for review on their website."

Seriously?!? WyzAnt can't even explain it to me? I now have to decipher their legally-written Terms of Service in order to figure it out? I'm left more stymied than before. It is obvious WyzAnt's email notification is a formal one and certainly not one tailored to me.

I notified WyzAnt again asking them for proof that I attempted to close my account. They responded they "could not help me" and that they were, "finished discussing the matter and no one from their team would engage in conversation over this matter." Literally. It left me thinking, "What the?!?" The only reason -- and it's a lame one -- that I can think I was banned is because I ended up never using their services. If this is true, what a ludicrous and ineffective business model they have.

WyzAnt is an extremely unforgiving company, so be careful. They are completely unwilling to work with unhappy customers or engage in a resolution. This is NOT a way to do business. They desperately need to change their business model or it will be catastrophic for them. Their customer service is atrocious. Whether you're a tutor seeking work, or a student in need of one, I implore you to not use WyzAnt. Log onto TutorZ instead and be treated with courtesy and respect, qualities WyzAnt simply does not possess.

Be careful when logging onto other tutor sites that appear not to mention WyzAnt as an affiliate or partner because as soon as you click "Send," WyzAnt pops up, and if you've been blacklisted like me, and you think you're going on a site to circumvent WyzAnt, you're not. Now, THAT'S a sneaky way to do business.

Be smart: Beware!
Be smart: Use TutorZ!

Four little words: Stay away from HerRoom. They are awful when trying to return. I purchased 10 undergarments & for various reasons returned them all. Each one had their original tags in place, along w/original packaging, including box & tissue. Had to pay for shipping which is another [minor] reason I won't order from them again. Four weeks later I get a package in the mail and to my surprise(!) all ten items were returned to me with the lame excuse they were "not returnable." I called and asked why. They said the garments "smelled like dog," and I told them I didn't own a dog. They switched their response saying the items simply "smelled." NO WAY. I became increasingly livid with Customer Service (in particular, Kimberly, Sheila, Darla, and Yvonne) who kept telling me I could not make a return. I asked to speak with a higher-up but was stonewalled. Their customer service sucks. If HerRoom does not pay attention to Yelp, Complaint Board, and SiteJabber reviews, poor Kimberly, Sheila, Darla and Yvonne will be looking for new jobs. (They should be anyway for the horrible customer service they "provide.") I was persistent and finally got hold of Brook Waters, a manager, who was very apologetic and said he would look into my order. Said he would discuss my situation with the Board at their meeting tomorrow. We'll see. I certainly expect a return label to ship back these garments and get my card credited. I'd give them zero stars if I could.