Ashley N.’s Reviews of InboxDollars & more

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Work At Home

“Don't get credit for half the surveys I take”

3/23/16

I'm not sure why I'm not getting credit for half the surveys intake. I complete them and then no email about money being added to my account. No customer service number or email to talk to them about. It's a pretty shady company of you ask me. Waisted too much time already... I should have known better.

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Member S. – InboxDollars Rep Over a year old

Dear Ashley,
While we are entirely independent of the Qualification process, there are some general scenarios we are aware of that can result in disqualification.

It's helpful to know that Survey Providers are part of a market research group. Most Surveys response requirements and maximum number of responses available. Qualifications and responses quotas are sometimes determined by demographics such as postal code, age group, etc. - otherwise they might receive only responses from one area or group and receive results that are not valid or useful.

So, if you have been disqualified from a Survey, it may be that they have received the maximum number of responses from your area, demographic, etc. Due to high demand, some Surveys will max out faster than others. The best way to address this is by making sure that your Member Profile is up-to-date and accurate (so that you are only receiving Surveys still open to your area/demographic/etc.), remain patient and know that the more Survey attempts you make, the better chance we'll be able to match you to Surveys over time.

All surveys are credited by the Survey Providers and not InboxDollars.

We have 24/7 LiveChat agents available for our members and the link is located in the Support Center.

InboxDollars will credit your account as soon as the credit is provided by the survey provider.

You can always contact LiveChat for assistance and it's helpful to have the survey name, provider, date taken and amount of survey crediting that they can review and assist you with.