Ashley M.

I wanted to find some nice over the knee boots, heels and a bag a few months back, so I signed up for JustFab. I ordered some items, I thought were really cute, and when I received them, they looked different from the picture and were so cheap, one of the boots looked overused (like someone wore them for 2 months and returned them). You can get better shoes at Payless, to be honest. I decided not to return it because they were only $20 each. I skipped the next month and in the middle of the month I skipped I got a $40 charge on my card from JustFab, I called them up so fast! I told them that they wrongfully charged me and I would like to cancel my account. The lady I spoke to was very nice and cooperative, she gave me my refund and begged me to stay, she was also offering me discounts, but I still said, "no." I learned my lesson to not sign up for websites that have so many hidden rules and complications. You have to read the rules of the website to know when to skip and you have to call them up to cancel. Most of their handbags and shoes (except their sandals) are CHEAP and made poorly, maybe their clothing line is better. If you do decide to sign up, make sure to keep track of you debit/credit card account, just in case! :)