ASHLEY L.

I bought a bathing suit bottom for my upcoming vacation and not only did it ship quickly; I didn't do any express shipping and receiving my item in 3 days but the price was great, too. The item fits exactly how it is suppose to and not made of cheap material.

I was very happy with my experience with this site and plan on shopping with them again.

I ordered two jackets from this website. I went up two sizes (XXL) in order to make sure the jackets fit and I wouldn't have any issues. The shipping said 8-10 days and to continue to check the website. It took 3 weeks to actually be delivered and when they got here, they didn't fit. I have been emailing their "customer service" since the day I actually received my items. I would write them asking very specific questions and they would reply with something not relating to my questions. I would ask all the things I need in order to return the documents and they literally told me, "... if you were to send the items back, I would have to pay for shipping and custom fees which cost more than the items themselves. It would be better for me to give the items to friends who can wear them and to buy ones that actually fit."

***Recently someone contacted me in regards to my review of TBdress to help with my above situation. I have to state that this person was very helpful in trying to resolve the situation that was professional and actually what customer service is suppose to be. They were not able to refund the entire amount for the items that I cannot wear but they were able to give me a partial refund, which is better than nothing. Even though,, my first experience with this company was not very pleasant, my encounter with this new person, made a MAJOR difference because he actually cared and treated me like a real person with a problem. So I am very grateful.