Ashley H.’s Reviews of DressLily & more

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“I ordered two dresses for My bridesmaids and still have not recieved them after 3 weeks!”

5/27/15

I ordered two dresses a month ahead of my wedding for my bridesmaid and still have not received them. I looked up the tracking numbers to see where they were and they shipped from China on May 7th and are still not here. It did not say where they were shipped to and I looked on the website for a number to call and there was not one. I emailed and still have not gotten a response. I was hoping to have the dresses by this Friday so my bridesmaids would have time to make adjustments. I ordered both of the dresses separately so I have to separate order numbers.

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CustomerService R. – DressLily Rep Over a year old

Dear Ashley,

Thank you for your recent order.
We feel sorry for the inconvenience that have caused.

If you have any question, please refer to http://www.dresslily.com/m-article-id-12.htm

For this issue, we have send you the information for your order, please check your email.

We are willing to assisting every customer for best solution.

Best Regards
Dresslily Customer Service