Ashley H.

Okay have to re-write this. Backstory is I order a shirt on May 25th the end of the campaign was the 30th the shirt was supposed to ship on June 6th. June 10th I got a delayed message, I tried contacting teechip several times with one response trying to assure me my shirt was still on the way. I tried phoning them and the number they have posted wasn't connecting at all. So today July 7th I finally got my shirt, and after all that waiting they sent it to me on the wrong shirt base. I ordered a fruit of the Loom base and got a Gildan. Some people would say at least you got your shirt. That's true, unfortunatly the person who I bought it for can't wear Gildan because it is an extremly uncomfortable shirt to their skin (they happen to be Autistic) So I'm stuck with a shirt that I can't even give to the person it was ordered for in a size that doesn't even fit me. Hopefully one of my emails will finally get through to them.

Okay so I still stand by my absolute hatred over this companies polices. So here are a few points of why this company can go to a really warm place in my opinion:
1. Not everyone has all the social media requirements they want in order to skip ahead.
2. Have you seen the annoying postings that are posted if/when you do post on your social media. I had literally ten people on my facebook simultaneously post about ipsy. I mailed one of my friends and she apologized because apparently this stupid system posted the same post several times. In a row.
3. Yes you can wait if you want but to be pushed back two plus months is stupid. No other subscription service I have ever subscribed to made me wait before.
4. I will NOT post on social media because I am not a free walking advertisement. Seriously read the damn posting they put up on your social media pages. It praises ipsy. I won't praise or advertise until I am actually receiving the product and loving it.
5. Lastly their customer service sucks. They are extremely quick to apologize out of their rear if you threaten to cancel. I got a lengthy apology from one of their reps really quickly approx 3hrs after tearing them a new one. Unfortunately she did want conformation on my canceling saying some stupid thing about me being on the next months list and if I wanted she would bill me for the next months bag instead. I responded back telling her I was set on canceling and her response was about 2-3 days later. Funny how quickly they realize they actually want your money when you threaten cancellation, then when they are sure you can't be brought back in they either won't respond or delay the heck out of their response.
*And the only good note is that they didn't charge me for any bags. I think they know I someone you don't screw around with.