Ashley H.

I also wish ZERO stars was an option. AVOID SOUTHTREE. Maybe a few people got lucky and nothing was messed up, but for my family they lost a tape of a precious memory, and all the other tapes they sent back were messed up... and it's IMPOSSIBLE to get a straight story from anyone or to have customer service contact you back, and they never answer their phone. This is a horrible sham of a company: more like children with techie toys then a business. It is despicable that this "company" dupes you into sending them priceless and irreplaceable memories only to lose and damage them. Shame on you Southtree.com, especially shame on you for playing Christian music on your customer service line... I don't think Jesus would lie to people, take their money, lose their property, and then lie about it or never call the person back... HORRIBLE