Ashley G.’s Reviews of NoMoreRack & more

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“Ordered boots that fell apart in 1 week...”

1/13/14

Ordered boots that fell apart in 1 week... ordered a wireless mouse that I never received. Said that it shipped on Dec. 3... when it got closer to Christmas I emailed their "customer service" email and I kept getting the same computerized message back stating that if I ordered it prior to Nov. 29, I would receive by Christmas Eve NO MATTER WHAT... never did... still haven't. Other items I ordered were not as good as quality as they website made them sound to be. DO NOT ORDER from nomorerack.com... waste of money and time!

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Vincent D. – NoMoreRack Rep Over a year old

Hi Ashley G.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.