Order an item a month ago. Never recieved item or shipping info, but the money was withdrawn from my account. Contacted seller who claims Bonanza never told her about the order, asked if I wanted to item or a refund, I said either... never heard from her again. Contacted Bonanza, never once heard from them. IRATE at this point. Not sure how to go about getting my money back considering the company can't even return an email... an email I was prompted to send (and received a generic email in return saying they would contact me in 24 to 48 hours... that was over a week ago... such bull$#*!.) Legal action is next!
Oh, and Bonanza bot... if you reply that "Bonanza has been rated an A for customer service..." seriously, stfu. Want an A from me? Return my emails and my money!
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.