Asha A.’s Reviews of NFL Shop & more

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Football

11/30/15

I ordered a pro line jersey last Sunday night and picked 2 day shipping hoping it would arrive by Friday for my sister's birthday. When I didn't receive shipping confirmation Tuesday night, I called NFL support to see when the jersey would arrive. The rep, Christian, said it would only arrive Monday b/c the pro line jersey takes 3 days before shipping, Thursday was a holiday, and then the 2 day shipping applies. In the end, he was able to overnight my package free of charge and I received it by Friday. I've worked in customer service before and appreciated how professional and considerate the rep was. I may not receive the same satisfaction in the future, but I wanted to share that not everyone has a bad experience with the nfl shop.

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Chastity S. – NFL Shop Rep Over a year old

Hello Asha,

Thank you so much for your feedback. We are so pleased to hear that we were able to get the jersey to you in time for your sisters birthday.

We love hearing from our customers and appreciate you taking the time to let us know about your positive experience.

Please let us know if there is anything else we can assist you with.

Sincerely,
Lauren E
Senior Fan Advocate