arun o.

Indian customers please never never order from this company. I ordered 2 creams from this website and paid 3500 Rs with delivery. I paid for this with my credit card and next day i got call and emails from DHL to upload some documents for the custom clearance. After spending ridiculous amount of time preparing this documents and wasting a lot of my time i uploaded them and waited for my product. When the product came to me, to my surprise there was a extra amount of 2500 Rs for custom duty which was never mentioned while placing the order on their website. When i call the DHL agent and told them that it was never mentioned on the website about the extra cost while ordering, he started arguing with me that its my fault not to find all the details. He started arguing that custom duty is always extra and they dont know about the exact amount while the order is placed. But since i have a import export business i know that custom duty can only be 30% of the product cost and not more than that and that means there is really a fraud involved in this. Here they are charging me almost 75% of the product cost which is a big scam and fraud. After reading all the reviews on this website i am convinced this company is nothing but a fraud and I dont know why reputed courier company like DHL is also involved in this fraud and making their image terrible. Please dont order from this company.