They use cheap airlines. On my case, the contracted airlines continued changing the schedule until my flight collided with my next flight. I had to buy another expensive flight and cancel the previous one. I have not received any satisfactory response from this virtual agency despite of calling them several times. They are a joke. Never more. I do not recommend this company to anybody, unless I wish him/her a very bad client experience.
This is the information that I have been claiming for already 8 months.
Refund Booking ******* Claimed on October 29th, 2014
E-Ticket: **************
Flight 1515
From: Caracas, VE (CCS)
To: Miami, FL, US (MIA)
Airline Confirmation: Santa Barbara: TIDEQC
Date: Sun, Nov 02,2014
Total Cost: US$ 530.49