I ordered a HiRes panel for my MacBook Pro 2010. Shipment was quite fast from UK to France, good packaging. Tech support contacted me to check that I had received the parcel, advised me on what to do if the parcel was damaged. I also got timely response for technical questions during mounting. The panel I received was LG Philips, instead of a Samsung originally installed. Image quality is very good, no bad pixel or defect of any kind. Thanks a lot!