Items promised between 12-16-13 and 12-19-13. Arrived 12-31-13. Plates and mugs were packed poorly (just stacked and taped together with no paper or padding between them (cheap tape--difficult to remove). Then taped up in a torn up cafe press box and then rolled in an inordinate amount of bubble wrap and put into an outer box that was overstuffed and left the top and bottom deformed.
Products themselves had decals that were applied crooked, some were scratched, and some were illegible.
Waiting to see if they will give me prepaid shipping for the return and a full refund (including shipping). I'm filing a dispute on the credit card charge.