Bought more than $5k worth of cards in a week for a home remodel project. And then a $400+ home depot card turned out to be a lemon. Been waiting 5 business days and still no resolution,
I haven't lost faith in the process and still continue buying cards on raise.com. BUT if there is no resolution in another 2 business days i will be unnecessarily forced to dispute the charge with the card company. The first charge dispute of my adult life.
Pretty dissapointed
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UPDATE: 10/07/2014
Just got confirmation that a full refund has been processed. So all well that ends well.
Continuing my buying experience on raise.com
Hi Ari,
Our apologies for any inconvenience this has caused. We are so glad that we were able to resolve this for you. If you have any additional questions feel free to reach out to us again, and good luck with your home remodeling!
Sincerely,
Raise Member Services